Our heartfelt condolences for the loss of your loved one. During this challenging time, our dedicated team stands ready to assist you with financial matters and guidance. To notify us of the death of a loved one who was a Travis Credit Union member, please take the following actions below:
Notify Us Call 800-877-8328 or Visit a Branch
Gather Legal Documents
Determine Account Ownership
See Our FAQ’s
Protect Yourself from Fraud and Scams
Scammers may seek out personal information about a deceased individual from sources such as obituaries, funeral homes, hospitals, stolen death certificates and social media. They can use this information to deceitfully “reconnect” with grieving families, claiming unpaid debts or exploit it to access or open financial accounts, secure loans and file fraudulent tax returns to obtain refunds. Please remain vigilant and report any suspicious activities to TCU.
Stay Vigilant
No matter how you contact us, you’ll just need the person’s name, address, and date of birth to notify us of their passing.
We are here when you are ready.
Documents Needed
Schedule Appointment Contact Us
Reminder: Obtain a certified copy of the death certificate, as most organizations will require it to finalize any matters.
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