How To Add an Additional
User on Mobile

Account Management

This document covers how to add an additional user(s) to your TCU account.

As the primary account holder, you are able to add additional users to your account. When you add them, you will also select their level of access, and what other account they are able to view and transact with.

Note: You are responsible for transactions any additional users under your account conducts as well as monitoring their complaints and access privilege.

  1. Click the More tab and go to Manage User.
  2. On the "Users" screen, click + in the top right corner to Add New User.

Details

  1. Complete the Details fields. The following fields are mandatory:
    • First Name
    • Last Name
    • Email Address
    • In the Username field you are creating a username for the additional user.
    • Last 5 Digits of SSN
  2. Send Password to: Email
  3. Click Next.

Permissions

In this step you will select/unselect which permissions you would like to grant to your additional user.
Note: By default, all permissions are selected.
Add additional users, account management, digital banking, Travis CU

When done, click Next.

Review

  1. New User Added.
    New user details, account management, digital banking, Travis CU
  2. Once confirmed, the additional user will receive an email with a temporary password to login.
  3. You will need to send your additional user their username so they can login.
    Note: From the Details tab, you can update additional user information, view their account activity, disable or delete their account, unlock their account and also reset their password.
    Review details, account management, digital banking, Travis CU

Result: You have successfully added a new additional user to your account.

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