We are monitoring member accounts that may have been impacted by the Target compromise and will block and reissue any cards if we see fraudulent activities. You may also be receiving more calls from our security group asking to verify transactions that seem unusual based on your typical usage pattern. Please be assured that members have zero liability for fraudulent transactions on their VISA debit and credit cards. However, if you would like us to reissue your cards, please contact us or visit a branch.
Because our members have their credit and debit cards tied to so many automatic payments, we did not want to mass reissue cards and inconvenience thousands of our members who do not have any fraud on their accounts.
As always, we encourage members to monitor their accounts online to identify suspicious transactions. Setting up account alerts is another way to identify unusual transactions automatically.
Thank you for your membership.
Travis Credit Union
Member Service Center
(707) 449-4000 or (800) 877-8328