If your TCU card is lost or stolen, or you suspect unauthorized use of your card, immediately call Travis Credit Union at (707) 449-4000 or (800) 877-8328 during normal business hours. Out Member Service Center is open from 8 a.m. to 7 p.m., Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday.
Phone Numbers
*Numbers outside the U.S. are either toll free or call collect*
**Services available 24/7**
Credit Card - After Hours Lost/Stolen Cards:
1-800-453-4270
727-570-4881 (outside U.S.)
Debit Card - After Hours Lost/Stolen Cards:
1-888-241-2510
Credit Card - Activation:
1-800-543-5073
727-570-4888 (outside U.S.)
Debit Card - Activation:
1-800-466-0040
ATM Card – Activation:
Use new ATM card for a withdrawal or balance inquiry at any ATM with PIN
Credit Card - Fraud Monitoring Service Center:
1-800-369-4887
727-227-2447 (outside U.S.)
Debit Card Fraud Monitoring Service Center:
1-888-241-2440
909-941-1034 (outside U.S.)
Visa Platinum Rewards - ScoreCard Center:
*For member convenience, link available on TCU website*
General Inquiries:
1-800-854-0790 (24x7 Support - closed major holidays)
Travel reservations or inquiries:
9:00 a.m. – 9:00 p.m. (EST) Monday – Friday
9:00 a.m. – 4:30 p.m. (EST) Saturday – Sunday
1-855-483-5005
Fighting Fraud